Betmica Casino Privacy Policy

The controller for personal data processed through this Site is associated with Betmica Gaming N.V. and the Betmica Casino brand. Contact privacy questions via contact or support@betmica-uk.co.uk.

For brand context see Betmica Casino (also Betmica).

We collect information you provide (registration details, KYC documents, support messages), information generated by your use of the Site (gameplay, bets, deposits, device and log data), and information from payment and fraud-prevention partners.

We process data to create and secure accounts, provide gambling and sportsbook services, process payments, detect fraud and money laundering, meet licence and legal duties, improve the Site, and (where allowed) send marketing. Depending on the activity, lawful bases may include contract, legal obligation, legitimate interests, and consent.

• Contract — delivering the services you request
• Legal obligation — KYC/AML, record-keeping, regulatory requests
• Legitimate interests — security, product improvement, limited analytics
• Consent — non-essential cookies and certain marketing, where required

We share data with game providers, payment processors, KYC vendors, hosting providers, and professional advisers as needed to operate the Site. Some recipients may be outside your country; we use appropriate safeguards where required by applicable privacy law.

We may disclose information to regulators or law enforcement when legally obliged.

We retain account and transaction records for as long as needed for the purposes above, including AML retention periods after account closure. Marketing preferences and cookie data follow shorter cycles unless you remain opted in.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to withdraw consent. Some rights are limited where we must keep data for legal or fraud reasons. Contact support to exercise rights. You may also complain to a supervisory authority where applicable.

The Site is not directed at anyone under 18. We do not knowingly collect children’s data. If you believe a minor has registered, contact us immediately.

We may update this policy by posting a new version on this page. Significant changes may also be highlighted in-product or by email where appropriate.